Animal Placements Supervisor
The Animal Placements Supervisor is responsible for facilitating placements of animals using adoption, foster care, transfer partnerships, and other lifesaving approaches. Under the direction of the Director of Animal Care, this position is responsible for all aspects of increasing lifesaving outcomes, including: working with the MAC admissions team to support alternative rehoming approaches for pets in the community; working with the MAC animal care team to ensure expedited pathway planning for each animal housed at MAC; and overseeing a team of animal placement specialists to maximize adoptions, transfers and other placement opportunities for MAC animals. Success in this position requires: a commitment to understanding and implementing current industry best practices regarding pet placements; an ability to translate those best practices into actionable program models for MAC; a strong commitment to non-judgmental customer service excellence; and the ability to lead a team of staff with excellence and professionalism. Both a love of animals and compassion for humans are essential!
SALARY AND SCHEDULE • Rate: $16.00/hour minimum • Classification: Hourly, full time • Benefits: medical, dental, retirement, vacation days
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: • Create a welcoming experience for clients, agencies and sponsors looking to adopt, foster, support or otherwise engage with MAC. • Identify and implement new and innovative opportunities for placing MAC animals, including adoptions, foster care, transport partnerships, and more. • With support from the Volunteer Manager, development team and other MAC staff, lead, develop and execute innovative and successful pet adoption events and promotions, both at MAC and in locations throughout the community. • Implement conversation-based, Adopters Welcome approaches to maximize pet adoptions. • Cultivate and maintain successful partnerships with local, regional and national transport partners, maximizing pet transfers and ensuring compliance with best practices for animal transport. • Cultivate and maintain successful partnerships with local, regional and national rescue partners, maximizing pet transfers and ensuring compliance with best practices. • Oversee MAC’s foster program, maximizing opportunities for program expansion while ensuring the safety and welfare of fostered pets. • Work closely with the animal intake and animal services team to support opportunities for humanely rehoming animals outside the shelter. • Continuously monitor and work with other MAC staff and departments to reduce the average length of stay for every MAC animal. • Ensure stellar customer service at all times when working with clients and stakeholders, both internal and external. • Support the Director of Animal Care in preparing and assessing statistics vital to assessing the success of MAC’s placement programs. • Directly supervise the animal placements team, ensuring the highest levels of professionalism and customer support and compliance with all MAC policies and protocols. • Support a healthy, compassionate and professional culture among staff. • Collaborate with other departments to reach organizational goals. • Demonstrate a commitment to team building through modeling a positive and respectful attitude toward all employees, volunteers and partners. • Ensure a safe and sanitary environment for animals and people. • Provide and oversee daily animal caretaking support as needed. • Perform euthanasia and related tasks as needed. • Perform other duties as assigned. Job Qualifications and Skills • Exceptional interpersonal skills, ability to relate and confer with staff, volunteers and the general public. • Exceptional leadership and management skills, to ensure cohesion and professionalism among the pet placements team. • Ability to exercise good judgment and decision making when dealing with staff and the public. • Proven organizational skills with outstanding attention to detail (effective record keeping ability). • Knowledge of progressive animal placement philosophies and practices. • Strong humane animal handling skills and knowledge of animal behavior. • Ability to operate all equipment, tools, technology, vehicles and other materials relevant to job duties. • Strong verbal and written communication skills. • Must be at least 21 years of age (required for insurance purposes), have a valid driver’s license and insurable driving record.
Education and Experience Required • High school diploma is required, Bachelor’s Degree preferred. • 2 years of experience in animal welfare or equivalent required. • 2 years of supervisory experience or equivalent required. Physical Demands and Working Conditions The conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Potential exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals. • Must be able to lift over 50 pounds, up to 100 pounds with assistance. • Potential exposure to sick, injured, and dangerous animals.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal background checks and require drug testing of all employment candidates.