Foster Specialist

JOB DESCRIPTION

Foster care providers are a lifesaving support team for the McKamey Animal Center, and they play an essential role in helping MAC fulfill its mission: Saving Animals, Helping People. The Foster Specilaist is responsible for supporting all aspects of foster activity and engagement, from posting and placing available animals to recruiting, on-boarding, supporting and overseeing foster partners, in accordance with the most current and progressive industry standards. The successful candidate must love people (and animals!), must be adept at interacting with all types of passionate personalities with professionalism and empathy, must be detail oriented and computer savvy, must have the ability to effectively multitask and must be a positive, enthusiastic “face of McKamey” for MAC’s foster program.

SALARY, SCHEDULE AND BENEFITS

· Salary: Starts at $10.00/hour

· Schedule: Full time, Non-exempt – must be able to answer foster emergency phone during on call shifts, and must be available to work weekends, evenings and holidays as assigned

· Benefits: Medical, dental, holidays, paid vacation, retirement plan

JOB RESPONSIBILITIES (includes, but not limited to):

· Recruit, onboard and train new foster partners in accordance with Center policies and procedures.

· Assess and schedule foster activities to ensure compliance with the highest standards of customer service and animal welfare.

· Support the assessment and improvement of foster policies and procedures to improve the strength and effectiveness of the program, and help develop new policies and procedures as needed to assure foster parent and animal health and safety.

· Regularly communicate with foster parents, both in writing and in person/virtually, to maintain the highest levels of engagement.

· Utilize social media and other tools to continuously increase engagement with foster partners.

· Maintain appropriate databases and perform all appropriate recordkeeping functions.

· Support foster partner recognition and engagement events.

· Assist with various community outreach activities.

· Manage interactions with foster partners effectively, with compassion, empathy and professionalism.

· Process adoptions, issue tags and city licenses, and manage donations in accordance with MAC processes and procedures.

· Actively work to expand the diversification of MAC’s foster partner corps.

· Handle the foster emergency phone, ensuring that foster partners have the resources they need to effectively deal with emergencies.

· Apply basic animal care knowledge to identify potential medical and behavioral concerns as relayed by foster partners, and provide sound guidance and advice.

· Ensure that foster animals receive all necessary veterinary care, including vaccinations, medical treatments and checkups, etc. (including administering vaccines and medications as needed).

· Other duties as assigned.

Job Qualifications and Skills:

● Must have the ability to effectively interact and communicate with all types of personalities with compassion and professionalism.

● Must have outstanding interpersonal skills, and the ability to communicate effectively with a wide variety of personality types.

● Must be highly organized and able to juggle demands on time and multitask effectively.

● Must have excellent time management skills, scheduling flexibility and the ability to attend day/evening/ weekend events as needed.

● Must be computer and social media savvy.

● Must be able to use sound judgment when dealing with confidential information and the general public.

● Must be able to properly and safely administer vaccinations and medications.

● Must have strong animal handling skills and knowledge of basic animal medical and behavioral concepts.

Education and Experience Required

● High school diploma required.

● 1 year working with volunteers or the general public in some capacity required (ideally in an animal welfare setting) preferred.

● Minimum 6 months working with animals in some capacity (ideally in an animal welfare setting).

● Must be at least 21 years of age (required for insurance purposes), have a valid driver’s license and insurable driving record, and the ability to drive animal transport vehicles.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Potential for standing/walking/bending up to eight to ten (8-10) hours a day.

● Quick reflexes and ability to use both hands simultaneously (e.g. opening cage door while handling an animal).

● Occasional lifting of up to a hundred (100) pounds with assistance.

● Ability to bend and squat in order to leash/harness, and/or pick up an animal.

● Ability to cope with a very loud environment due to animal noises.

● Must not have strong allergies to dogs, cats or other companion animals that can’t be managed by medication, or to chemicals used in grooming or cleaning. Must not be highly allergic to peanut butter.

● Ability to deal with strong and unpleasant odors and feces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Office setting, computer use up to eight (8) hours a day with regular breaks.

● Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.

● Exposure to all weather conditions when outdoors, and to different environments when attending functions outside the Center.

McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal background checks and requires drug testing of all employment candidates.